IMPORTANT!

Click here for JPHSA COVID-19 update or scroll to bottom of this page.

A COVID-19 resource list is available here.


JeffCare

Integrated Behavioral Health & Family Medicine

JeffCare provides fully integrated primary care and behavioral health services for children and adults from two Community Health Centers in East Jefferson and West Jefferson.

  • Friendly & professional staff
  • Convenient locations
  • Expert, affordable care for all ages
  • Committed to your wellness

We’d love to see you. Call 504-838-5257 for or submit an appointment request online. Same-day and next-day primary care appointments available upon request. More details about JeffCare treatment and services is available here. More details about children’s mental health services are available here.

 

Behavioral Health Community Services


Behavioral Health Community Services brings treatment and support where people live and work. All behavioral health therapies and supports are individualized.

  • Individual & family therapies
  • Evidence-based and best practices
  • Day & evening appointments
  • Substance use prevention & treatment

Call 504-846-6901 for assistance. More details about child and adolescent mental health services are available here.

MORE BHCS INFO

Developmental Disabilities Community Services


Developmental Disabilities Community Services supports and serves individuals with special needs and helps them to live full, healthy, independent, and productive lives. 

  • Knowledgeable service teams
  • Person-centered planning
  • Home & community-based support
  • Services for individuals & families

Call 504-838-5424 for assistance.  Additional details about child and adolescent mental health services are available here.

MORE DDCS INFO

Mobile Crisis Line & Primary Care On-Call



After hours, nights, and weekends, you can reach a primary care on-call provider at 504-838-5257 and a behavioral health mobile crisis line at 504-832-5123. If you are experiencing an emergency, please go to the nearest hospital or dial 911.



Mission


Jefferson Parish Human Services Authority (JPHSA) envisions a Jefferson Parish in which individuals and families affected by Mental Illness, Addictive Disorders, and/or Developmental Disabilities shall live full, healthy, independent and productive lives to the greatest extent possible for available resources.

Service Statement


“We promise courtesy, empathy, and respect in meeting the expectations of those we serve and each other.”

Locations




East Jefferson Health Center
3616 S. I-10 Service Road W.
Suite 100
Metairie, LA  70001  504-838-5257



West Jefferson Health Center
5001 West Bank Expressway
Suite 100
Marrero, LA  70072   504-349-8833

New JeffCare Health Center Hours

As of April 1, 2020, the new hours for JeffCare Health Center locations are 8:00 a.m. – 2:00 p.m. on Mondays through Fridays.

News


JPHSA Celebrates National Recovery Month

This month, JPHSA joins the Substance Abuse and Mental Health Services Administration (SAMHSA) in celebrating National Recovery Month. JPHSA is spreading the word about recovery and igniting hope in those struggling with their mental health.

The prevalence of mental illness and substance use disorders in the U.S. is high. In 2018, 47.6 million adults aged 18 and older experienced mental illness and 20.3 million people aged 12 and older had a substance use disorder. In Jefferson Parish, 44 percent of high school-aged adolescents reported depressive symptoms and 45 percent expressed attitudes favorable to drug use.

Rosanna Dichiro, Psy.D., Director of Behavioral Health Community Services, thinks National Recovery Month is a good time to start a public conversation about substance abuse issues in the community.

“We have no idea what the total impact of the pandemic is going to be in a few years,” Dichiro said. “Spreading the word about the importance of recovery and substance abuse prevention is more important now than ever,” she said.

Recovery can emerge from hope, which is fostered by loved ones, colleagues, providers, and peers. It’s important for people to know that behavioral health treatment and prevention do work. Help spread the word about the recovery resources available at JPHSA by sharing our website and Facebook page with someone you know.

Virtual Visits Now Available

JPHSA is here and available with JeffCare virtual visits in behavioral health and primary care.  Call or fill out an online request for an appointment.

More JPHSA news available here.



In response to COVID-19, we look forward to calmly continuing to provide the community with the services and supports they need during this trying time. To do this, we have implemented a number of protective health and safety measures.

Out of caution and to ease concerns, an increased cleaning and disinfection schedule is in place at our facilities. We have cancelled community meetings and restricted unnecessary access to our buildings by the public. We are also actively screening staff and individuals served in our health centers. In addition, mandatory social distancing strategies are in effect in our lobby areas and throughout the agency.

Please note the following:

JeffCare Health Centers

  • Effective April 1, 2020, JeffCare Health Center locations are open from 8:00 a.m.- 2:00 p.m.
  • INDIVIDUALS SHOULD CALL THE HEALTH CENTER BEFORE COMING IN PERSON IF THEY ARE EXPERIENCING SYMPTOMS OF COVID-19 (CORONAVIRUS)* OR HAVE BEEN IN CLOSE CONTACT WITH ANYONE WHO HAS TESTED POSITIVE. (CLOSE CONTACT MEANS HAVING BEEN WITHIN 6 FEET OF THAT PERSON FOR AN EXTENDED TIME OR BEING EXPOSED TO THEIR COUGH OR SNEEZE, ETC. ) STAFF WILL PROVIDE GUIDANCE.
  • Appointments are being conducted by phone when possible.
  • Individuals who enter the health center are screened (questions and temperature taken).
  • No more than one person should enter health center for in-person appointment (unless another person is necessary to contribute to appointment such as a parent or caregiver, etc.).
  • Anyone in crisis is welcome.
  • Groups unable to be conducted by phone are conducted with social distancing.

Behavioral Health Community Services

  • BHCS is currently open normal operating hours and providing services by phone or email.
  • BHCS may go into the community for emergencies.

Developmental Disabilities Community Services

  • DDCS is currently open normal operating hours and providing services by phone or email.
  • DDCS may go into the community for emergencies.
  • DDCS is accepting and reviewing Family Service requests for emergencies only.

*SYMPTOMS OF COVID-19 (CORONAVIRUS)

  • Fever, cough, shortness of breath or trouble breathing
  • Public health officer told you you were potentially exposed to COVID-19

Contact Information

  • JeffCare
    East Jefferson Health Center- 838-5257
    West Jefferson Health Center- 349-8833
  • Behavioral Health Community Services
    846-6901
  • Development Disabilities Community Services
    838-5424
  • Mobile Crisis Services
    832-5123

A COVID-19 resource list is available here.