IMPORTANT!

Click here for JPHSA COVID-19 update or scroll to bottom of this page.

A COVID-19 resource list is available here.


JeffCare

Integrated Behavioral Health & Family Medicine

JeffCare provides fully integrated primary care and behavioral health services for children and adults from two Community Health Centers in East Jefferson and West Jefferson.

  • Friendly & professional staff
  • Convenient locations
  • Expert, affordable care for all ages
  • Committed to your wellness

We’d love to see you. Call 504-838-5257 for or submit an appointment request online. Same-day and next-day primary care appointments available upon request. More details about JeffCare treatment and services is available here. More details about children’s mental health services are available here.

 

Behavioral Health Community Services


Behavioral Health Community Services brings treatment and support where people live and work. All behavioral health therapies and supports are individualized.

  • Individual & family therapies
  • Evidence-based and best practices
  • Day & evening appointments
  • Substance use prevention & treatment

Call 504-846-6901 for assistance. More details about child and adolescent mental health services are available here.

MORE BHCS INFO

Developmental Disabilities Community Services


Developmental Disabilities Community Services supports and serves individuals with special needs and helps them to live full, healthy, independent, and productive lives. 

  • Knowledgeable service teams
  • Person-centered planning
  • Home & community-based support
  • Services for individuals & families

Call 504-838-5424 for assistance.  Additional details about child and adolescent mental health services are available here.

MORE DDCS INFO

Mobile Crisis Line & Primary Care On-Call



After hours, nights, and weekends, you can reach a primary care on-call provider at 504-838-5257 and a behavioral health mobile crisis line at 504-832-5123. If you are experiencing an emergency, please go to the nearest hospital or dial 911.



Mission


Jefferson Parish Human Services Authority (JPHSA) envisions a Jefferson Parish in which individuals and families affected by Mental Illness, Addictive Disorders, and/or Developmental Disabilities shall live full, healthy, independent and productive lives to the greatest extent possible for available resources.

Service Statement


“We promise courtesy, empathy, and respect in meeting the expectations of those we serve and each other.”

Locations




East Jefferson Health Center
3616 S. I-10 Service Road W.
Suite 100
Metairie, LA  70001  504-838-5257



West Jefferson Health Center
5001 West Bank Expressway
Suite 100
Marrero, LA  70072   504-349-8833

Virtual Visits Now Available

JPHSA is here and available with JeffCare virtual visits in behavioral health and primary care.  Call or fill out an online request for an appointment.

New JeffCare Health Center Hours

As of April 1, 2020, the new hours for JeffCare Health Center locations are 8:00 a.m. – 2:00 p.m. on Mondays through Fridays.

News


JeffCare Joins the Fight Against COVID-19 With Testing

JeffCare will be offering COVID-19 testing in the coming months. Free walk-up testing will be available from tents at both East Jefferson Health Center and West Jefferson Health Center in August and September. All community members aged one year and older will be welcome—first come, first served (while supplies last) with no appointment necessary.

The location of testing tents in the parking lots of the Metairie and Marrero sites will offer more people the opportunity to be quickly tested and minimize disruption to usual operations. The scheduling of after-hours testing at the Metairie location will offer expanded access to the community.

Help spread the word to individuals served and help prevent the spread of the virus in Jefferson Parish. An informational flyer with testing dates and times can be found here.

Work Continues on JeffCare Expansion at JPHSA Metairie Facility

The renovation of the second floor of JPHSA’s Metairie facility is humming along. When the demolition going got tough, the Facility Asset & Risk Management construction team recently got a surprise assist from Julie Shaw. The progress is exciting, and JeffCare staff members are looking forward to the new Call Logistics Center and office space. 

JPHSA Welcomes New Board Member

Jefferson Parish Human Services Authority welcomes Robin P. Brooks, D.B.H., L.M.S.W., to its Board of Directors. Dr. Brooks, a resident of Gretna, has decades of experience as a social worker and behavioral health specialist. She is currently employed as a social worker at Children’s Hospital.

With a special interest and expertise in children’s behavioral health, Dr. Brooks will make a great addition to JPHSA’s Board. She is looking forward to joining other passionate professionals in serving the Jefferson Parish community.

More JPHSA news available here.



In response to COVID-19, we look forward to calmly continuing to provide the community with the services and supports they need during this trying time. To do this, we have implemented a number of protective health and safety measures.

Out of caution and to ease concerns, an increased cleaning and disinfection schedule is in place at our facilities. We have cancelled community meetings and restricted unnecessary access to our buildings by the public. We are also actively screening staff and individuals served in our health centers. In addition, mandatory social distancing strategies are in effect in our lobby areas and throughout the agency.

Please note the following:

JeffCare Health Centers

  • Effective April 1, 2020, JeffCare Health Center locations are open from 8:00 a.m.- 2:00 p.m.
  • INDIVIDUALS SHOULD CALL THE HEALTH CENTER BEFORE COMING IN PERSON IF THEY ARE EXPERIENCING SYMPTOMS OF COVID-19 (CORONAVIRUS)* OR HAVE BEEN IN CLOSE CONTACT WITH ANYONE WHO HAS TESTED POSITIVE. (CLOSE CONTACT MEANS HAVING BEEN WITHIN 6 FEET OF THAT PERSON FOR AN EXTENDED TIME OR BEING EXPOSED TO THEIR COUGH OR SNEEZE, ETC. ) STAFF WILL PROVIDE GUIDANCE.
  • Appointments are being conducted by phone when possible.
  • Individuals who enter the health center are screened (questions and temperature taken).
  • No more than one person should enter health center for in-person appointment (unless another person is necessary to contribute to appointment such as a parent or caregiver, etc.).
  • Anyone in crisis is welcome.
  • Groups unable to be conducted by phone are conducted with social distancing.

Behavioral Health Community Services

  • BHCS is currently open normal operating hours and providing services by phone or email.
  • BHCS may go into the community for emergencies.

Developmental Disabilities Community Services

  • DDCS is currently open normal operating hours and providing services by phone or email.
  • DDCS may go into the community for emergencies.
  • DDCS is accepting and reviewing Family Service requests for emergencies only.

*SYMPTOMS OF COVID-19 (CORONAVIRUS)

  • Fever, cough, shortness of breath or trouble breathing
  • Public health officer told you you were potentially exposed to COVID-19

Contact Information

  • JeffCare
    East Jefferson Health Center- 838-5257
    West Jefferson Health Center- 349-8833
  • Behavioral Health Community Services
    846-6901
  • Development Disabilities Community Services
    838-5424
  • Mobile Crisis Services
    832-5123

A COVID-19 resource list is available here.