Family Medicine at JeffCare

  • Primary care for infants, children, adolescents, and adults
  • Annual wellness checks for all ages, including geriatric services
  • Integrated primary care & behavioral health services
  • Vaccinations and immunizations
  • Treatment for colds, flu, & other illnesses
  • Management of hypertension, diabetes, cholesterol, obesity & other chronic conditions
  • Women’s health exams
  • HIV testing
  • Smoking cessation treatment
  • Health education
  • Care coordination and referrals
  • On-site pharmacy
  • Child-friendly, separate children’s waiting rooms

Behavioral Health at JeffCare

  • Behavioral health evaluation
  • Mental health & substance use treatment
  • Behavioral health medication management
  • Evidence-based and best practice therapies (CBT, DBT, etc.)
  • Crisis intervention
  • Care coordination and referrals
  • On-site pharmacy
  • Child-friendly, separate children’s waiting rooms

Locations & Appointments

East Jefferson Health Center
3616 S. I-10 Service Road W.

Suite 100
Metairie, LA  70001   504-838-5257

West Jefferson Health Center
5001 West Bank Expressway

Suite 100
Marrero, LA  70072   504-349-8833

Monday-Friday | 8:00 a.m. – 4:30 p.m.

Call for more information or an appointment.  After 4:30 p.m., you can reach a primary care on-call provider and a behavioral health mobile crisis line at 504-838-5257.

Priority admission and preference for substance use treatment given in the following order: pregnant injecting drug users, other pregnant substance abusers, injecting drug users, and all other individuals.


 Payment & Insurance

Already covered?

We welcome patients with many private insurances and patients with Medicaid and Medicare. Call for more information.

Don’t have insurance?

We’re dedicated to helping you access health care. JeffCare’s sliding fee scale is based on household income and size. Call for details.

Medicaid and Marketplace application assistance is available here.

Our enrollment counselors conduct interviews in person and complete applications online to help you navigate the application process. Health Insurance Marketplace application assistance is also available. All application services are free. Call for details. If you are interested in applying for Medicaid online yourself, the application is available here.

 Ways to Give

JeffCare, a program of JPHSA, is a 501(c)(3) not-for-profit entity and accepts donations, memorial gifts, and other forms of giving. If you wish to support quality, affordable health care in our community, please send a check made out to “JeffCare, a program of JPHSA” with “Donation” written in the note portion of the check to the attention of DONATION at JeffCare, 3616 S. I-10 Service Road W., Suite 100, Metairie, LA  70001.                                                       

 JeffCare Wellness News

JeffCare Earns National Recognition for Patient-Centered Care

The National Committee for Quality Assurance (NCQA) announced that Jefferson Parish Human Services Authority (JPHSA)’s JeffCare East Jefferson Health Center and West Jefferson Health Center will each continue to be recognized as a Patient-Centered Medical Home (PCMH) for primary care. This PCMH designation recognizes practices for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

“We’re happy to continue to be nationally recognized as a provider of high quality care,” said Julie Shaw, Division Director of JeffCare. “I’d like to give a special thanks to both the group who worked so hard to secure this year’s recognition and all the clinical staff who make top notch care a reality every day.”

Patient Portal Makes Life Easier

Give your email or phone number to a JeffCare staff member to set up your account. The patient portal allows you to do the following:

  • Request non-urgent appointments
  • Request prescription refills
  • Select a preferred provider and pharmacy
  • Ask the nurse a non-urgent question
  • Change contact and insurance information
  • Designate an emergency contact

Flu Vaccine Critical During COVID-19

Getting an annual flu vaccine protects your family and community from the flu any year. But this year, JPHSA urges you to pay particular attention.

According to the Centers for Disease Control and Prevention, reducing the overall burden of respiratory illnesses is important to protect vulnerable populations, the healthcare system, and other critical infrastructure during the COVID-19 pandemic. Everyone who is eligible should receive the vaccine, especially essential workers and those at increased risk for severe illness from COVID-19 and/or influenza complications.

Protect yourself by contacting JPHSA’s JeffCare Health Center at 838-5257 in Metairie or 349-8833 in Marrero.

JeffCare Offering Virtual Visits