Contact Us

Jefferson Parish Parish Human Services Authority encourages your feedback on our programs, services, people, and facilities. Suggestions for improvement, complaints, concerns, and compliments are welcome.

Click on the link below to obtain a copy of the JPHSA Feedback Form. Send the completed form by e-mail to or by mail to Compliance & Performance Support Director, Jefferson Parish Human Services Authority, 3616 S. I-10 Service Road W., Suite 200, Metairie, LA, 70001.

JPHSA Feedback Form

Although feedback may be submitted anonymously, responses are only provided when complete contact information is provided. If a face-to face meeting is preferred, an appointment may be requested by calling 504-838-5215.

To schedule an appointment, call 504-838-5257 (JeffCare - East Jefferson or 504-349-8708 (JeffCare - West Jefferson), Monday thru Friday, from 8 a.m. to 4:30 p.m.