Mission
The mission of Jefferson Parish Human Services Authority is to minimize the existence and disabling effects of mental illness, substance abuse, and developmental disabilities and to maximize opportunities for individuals and families affected by those conditions to achieve a better quality of life and to participate more fully within our community.
Service Statement
"We promise courtesy, empathy, and respect in meeting the expectations of those we serve and each other."
Mobile Crisis Team:
After hours, nights, and weekends 504-832-5123
News & Updates
JPHSA Announces Employee of the Quarter
Jefferson Parish Human Services Authority (JPHSA) announced Jon Paul Drouant, as Employee of the Quarter. Mr. Drouant, an Information Technology Support Tech, is recognized for his can-do attitude and ability to resolve technical problems with ease and professionalism. He is always willing to lend a hand to anyone in need without being asked to do so.
C’est Bon Survey Results
C’est Bon is a program of the Louisiana Office of Behavioral Health. The program employs specially trained teams of behavioral health consumers and family members who evaluate services from the consumer’s point of view. A questionnaire is also furnished to providers to ascertain areas of strengths and concerns from the staff’s perspective. The purpose of the C’est Bon survey is continuous quality improvement of both services and facilities.
Below are results from surveys conducted during August and September 2012 in the East Jefferson and West Jefferson Behavioral Health Service Centers. Click on one of the links below to view the results:
JPHSA's Annual Management and Program Analysis Report
Each year, Jefferson Parish Human Services Authority (JPHSA) prepares an Annual Management and Program Analysis Report (AMPAR) for the preceding Fiscal Year. The AMPAR is provided to the Louisiana Department of Health & Hospitals (DHH)for inclusion in a comprehensive report informing the Secretary of DHH, the Governor, the Commissioner of Administration, the Louisiana Senate and House of Representatives, and the citizens of the State of Louisiana about: outstanding accomplishments; whether or not the Strategic Plan is on time and target for accomplishment; any operational problems or issues along with recommended corrective action; and, how JPHSA identifies, analyzes, and resolves management issues and evaluates efficiency and effectiveness.
A copy of JPHSA’s AMPAR for FY 2011-2012 may be accessed by clicking on the link below.
JPHSA FY 11-12 Audit Report
Each year, Jefferson Parish Human Services Authority (JPHSA) undergoes a comprehensive external audit. The full report from the FY 11-12 assessment may be accessed through the Louisiana Legislative Auditor’s Audit Report Library. Please click on the hyperlink below:
http://app1.lla.state.la.us/PublicReports.nsf
Access to Services
Call (504) 349-8833 for detailed information about JPHSA services, supports and eligibility criteria. Jefferson Parish citizens in crisis directly impacted by mental illness, an addictive disorder and/or developmental disabilities can call (504) 832-5123 for after-hours crisis services (nights, weekends and holidays).
Employment Opportunities
Job vacancies are posted on the Louisiana Civil Service web site at http://www.civilservice.la.gov
JPHSA only accepts State Applications sent in response to a posted vacancy. Any questions regarding job postings can be directed to Scott Leonard via email at sleonard@jphsa.org